Premium Support

$149.00

Direct one-on-one help from the Royal Plugins team. 24-hour SLA, private customer community access alongside Pro plugin customers and agency partners, 30-day post-resolution follow-up window. Full refund if we can’t help within scope.

$149.00 billed every 1 year

Auto-renews until cancelled. You can cancel anytime from your account.

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Description

Premium Support is direct, one-on-one help with Royal Plugins issues — connection failures, OAuth problems, Cloudflare and host WAF coordination, configuration questions across any Royal Plugins product (Royal MCP, GuardPress, ForgeCache, SiteVault, SEObolt, Royal Links, Royal Affiliates, FormForge).

What is included:
– Direct email support, 24-hour SLA
– Private Tenant community access alongside Pro plugin customers and agency partners
– Gated Feedback channel where your bug reports and feature requests influence the roadmap
– 30-day post-resolution follow-up window on every resolved ticket
– Full refund if we cannot help within scope

Scope: Royal Plugins-related issues. Not unlimited WordPress support, custom development, or host migrations. See the full landing page for the complete scope breakdown: https://royalplugins.com/premium-support/

Pricing: $149/year, billed annually. Cancel anytime — cancellation stops auto-renewal, you keep access through your current billing year.

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